Our intellectual capital
Our intellectual capital is evident throughout our organisation, from the strategy which guides our activities and the ways in which we measure ourselves against it, to the conceptualisation, development and implementation of the various cutting-edge technology platforms, processes and systems which set us apart in the marketplace.
Our intellectual capital is the foundation underlying our culture, and our belief in customer obsession. It underpins the ways in which we identify, monitor and mitigate the risks that we face, and of our conception and adoption of our Agile way of working, as well as the innovation that characterises our approach. In addition, it is a fundamental part of our commitment to, and establishment of, our foundations’ social investment programmes that make such a difference to our communities, and help improve the lives of people. For more on our foundations and social and environmental impact, click here.